How the referral program works
One of your customers refers a neighbor. Both sides get a $25 credit when the new neighbor’s first invoice is paid.
How it runs
- Your customer gets their own referral link. It comes from your tech at the end of a visit, or rides along on the service-report and invoice emails they already receive.
- They forward it, text it, or hand it to a neighbor.
- The neighbor opens the link and fills in a short form. No account, no password.
- That neighbor lands on your customer list right away, so you can schedule them like anyone else.
- You service them, they pay their first invoice, and both credits unlock.
Nothing unlocks at signup, and nothing unlocks at the first visit. A referral who never pays you costs you nothing.
Route fit
The Referrals page ranks referred neighbors by how close each one sits to a stop you already run — nearest first. Each entry gives you the distance, the address it’s near, and which tech runs that stop on which day.
“Joe Smith — 0.4 mi from 1518 Bill Owens Pkwy · Tuesday, Jane”
That is a customer you can absorb without adding a minute of drive time.
The amount is yours
The $25 is a default, not a rule. You set it, and you can set it to zero.
See also: “Send and track referrals” and “Adjust or pause your reward amount.”