Something looks wrong — what do I do?

Five things look like bugs and aren’t.

• A drive time labeled a placeholder. Minutes aren’t re-measured until routes build again. Run Build Best Routes.
• “More controls coming soon.” The feature works; its settings panel isn’t built. That’s the route builder and the morning briefing.
• “Coming Very Soon” on text messaging. Not switched on yet.
• An empty morning briefing. Nothing needed you.
• A route that survived “Clear route assignments.” A day with completed work is kept, not deleted.

Telling us

Email support@poolhelm.com: what you were doing, what you expected, what happened, when, and which customer or invoice. A screenshot beats a paragraph.

A tech has a faster path — the Reports tab in the tech app. It goes to your office, not to us, so pass on what we need.

See also: “How PoolHelm builds your routes.”